Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Merchant Information:
  • Name, email address, billing details, and account information when you install our Shopify app.
  • Store data from Shopify (such as store name, domain, plan type, installed apps).
• Customer Information (collected on behalf of merchants):
  • Content submissions (photos, videos, testimonials, text).
  • Basic identifiers (such as name, email, social handle) if provided during a submission.
• Technical Information:
  • Device type, IP address, browser type, operating system, and activity logs.
  • Cookies and similar technologies for analytics and functionality.

2. How We Use Your Information

• Provide and operate the Services.
• Authenticate users and process payments.
• Enable merchants to collect and manage customer submissions.
• Improve, personalize, and develop new features.
• Communicate with merchants and users about updates, offers, or support.
• Comply with legal and regulatory obligations.

3. How We Share Information

We do not sell personal information. We may share information only in the following cases:

• With Service Providers: Third parties who help operate our Services (e.g., cloud hosting, analytics, payment processing).
• With Shopify: To the extent necessary to operate within the Shopify ecosystem.
• For Legal Reasons: If required by law, regulation, or legal process.
• With Consent: When you give us explicit permission to share information.

4. Data Retention

• Merchant account data is retained for as long as your account is active.
• Customer submission data is retained according to the merchant’s settings.
• We may retain certain information for legal, accounting, or compliance purposes even after an account is closed.

5. Your Rights

Depending on your location, you may have the right to:

• Access, update, or delete your personal information.
• Opt out of marketing communications.
• Request that we limit or restrict data processing.
• Lodge a complaint with a data protection authority.

To exercise these rights, please contact us at [email protected].

6. Data Security

We use reasonable technical, administrative, and organizational measures to protect information from unauthorized access, use, loss, or disclosure. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies & Tracking

We may use cookies, pixels, and similar technologies to:

• Remember user preferences.
• Track website traffic and usage analytics.
• Provide relevant content and marketing.

You can manage cookie preferences through your browser settings.

8. International Data Transfers

If you access the Services outside the United States, please note that your data may be transferred to and processed in the U.S. or other countries where our service providers are located. These locations may not have the same data protection laws as your country.

9. Children’s Privacy

Our Services are not directed at children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such data, we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review this page periodically.

11. Contact Us