Terms and Conditions
Effective Date: 9/3/25
Welcome to Bonafidio (“we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, Shopify app, and related services (collectively, the “Services”). By using the Services, you agree to these Terms. If you do not agree, you may not use the Services.
1. Eligibility
- You must be at least 18 years old to use the Services.
- By installing our Shopify app, you represent that you are authorized to bind your store or business to these Terms.
2. Use of Services
Merchants may use Bonafidio to collect, manage, and display customer content submissions (including photos, videos, and testimonials). You agree not to misuse the Services, including:
- Attempting to gain unauthorized access to our systems.
- Interfering with or disrupting the functionality of the Services.
- Using the Services for unlawful, fraudulent, or harmful purposes.
3. Merchant Responsibilities
- The accuracy of information you provide to us.
- Ensuring your use of Bonafidio complies with applicable laws (including privacy and data protection laws).
- Managing your customers’ submissions in accordance with your own store’s policies.
Bonafidio does not review or moderate customer content and is not responsible for such submissions.
4. Customer Submissions
- Customers who submit content through Bonafidio grant the merchant a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and distribute their content for marketing purposes, subject to the merchant’s policies.
- Bonafidio may process and store submissions on behalf of merchants but does not claim ownership of customer content.
5. Fees and Payments
- Merchants agree to pay any subscription fees, usage-based fees, or other charges associated with the Services.
- Payments are processed through Shopify’s billing system unless otherwise stated.
- Fees are non-refundable except as required by law.
6. Intellectual Property
All rights, title, and interest in the Services (including software, design, trademarks, and content) remain with Bonafidio and its licensors. You may not copy, modify, or distribute any part of the Services without our prior written consent.
7. Privacy
Your use of the Services is also governed by our Privacy Policy. You are responsible for ensuring your customers understand how their data is collected and used through Bonafidio.
8. Disclaimers
- The Services are provided “as is” and “as available” without warranties of any kind.
- We do not guarantee that the Services will be error-free, uninterrupted, or secure.
- We are not liable for any loss resulting from customer content, third-party integrations, or your misuse of the Services.
9. Limitation of Liability
To the fullest extent permitted by law:
- Bonafidio shall not be liable for indirect, incidental, special, or consequential damages.
- Our total liability for any claim relating to the Services shall not exceed the amount paid by you in the past 12 months.
10. Indemnification
You agree to indemnify and hold harmless Bonafidio, its officers, employees, and affiliates from any claims, damages, or expenses arising from:
- Your use of the Services.
- Your violation of these Terms.
- Customer content you collect or use through the Services.
11. Termination
- You may uninstall the app and stop using the Services at any time.
- We may suspend or terminate your access to the Services if you breach these Terms, misuse the Services, or if required by law.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of [Insert State], without regard to conflict of law principles.
13. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with the updated “Effective Date.” Continued use of the Services after changes means you accept the new Terms.
14. Contact Us
Bonafidio
Email: [email protected]